Juniper networks customer team the juniper networks customer team consists of a number of groups within juniper, all working together to quickly answer questions and resolve network issues. Juniper jcare core software support provides 24x7 access to juniper technical support tac, software updates and upgrades, and access to customer support center web services. Juniper care and juniper care plus end user service agreement. View and download juniper care plus datasheet online. As a valued juniper networks support services specialist. Juniper networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Designed with flexibility and customization in mind, juniper aspect meets the unique and specific mapping needs of each user, resulting in accurate asbuilt and field asset documentation verified by gis technology.
We deliver a wide range of missioncritical support for hardware and software products around the clock to keep your network running smoothly. Juniper jcare keeps the network running reliably providing you a level of protection across your network investment by combining service automation, traditional 24x7 support, esupport, and elearning. Data sheet 1 product overview the qfx0 line of modular data center spine and core ethernet switches delivers industryleading scale, flexibility and openness, with a design that enables the seamless transition from 10gbe and 40gbe interface speeds to 100gbe and beyond. Juniper care plus juniper care plus empowers organizations to meet todays challenges by delivering proactive personalized services designed to maximize application reliability and avoid incidents. The j series allows networking staff complete authority, even when network attacks take place. Networks technical service engineers and hardware replacement.
Juniper care plus services software pdf manual download. Juniper jcare next day onsite provides 24x7 access to technical support tac, software release, online support, junos space service now and next business day hardware replacement and a technician to replace faulty parts. Datasheet juniper networks j series services routers. Juniper care services provide rapid response from juniper networks technical. These highperformance, forwardlooking switches are designed to help. Check juniper jcare sameday services sd product detail and price trend at. Juniper tac is designed to handle breakfix situations, not will it happen type of questions. Juniper networks offers systematic escalation management to customers with current service. However, with this type of support you will not be able to work with juniper directly. What is the difference between juniper care svc and. The juniper networks ex2200 ethernet switch offers an economical, entrylevel, standalone solution for accesslayer deployments in branch and remote offices, as well as campus networks. Juniper networks assumes no responsibility for any inaccuracies in this document. The juniper networks customer care center is available on a. Whether rolling out new services and applications across locations, connecting.
What is the difference between juniper care svc and partner support services par thumbsup. Datasheet juniper networks j4350j6350 services routers product description juniper j4350 and j6350 routers are ideal for branch offices connected directly to a traditional private network such as leased lines, frame relay, atm or mpls, or for branch offices where the public internet is being used as an alternative to a traditional private wan. In the juniper care model previously referred to as j care, technical support is provided directly by the juniper technical assistance center jtac. Juniper care plus manuals manuals and user guides for juniper care plus. Juniper networks customer services j care coreplus extended service agreement 1 year series sign in to comment. Juniper care jcare technical and support services provide 24x7x365 software support, esupport, elearning and service automation. Builtin web interface juniper networks j web software. J care essential services provide rapid response from juniper networks postsales engineers, and hardware replacement options that let you choose the right timing and resources for your network. Delivered directly by juniper, jcare is the essential support that you need to ensure the reliability and performance of your networking investment. Product overview highperformance businesses demand highperformance networking solutions. Products must be under a current and valid juniper care support services contract, and.
Juniper networks j care agility end user support agreement j care agility end user support agreement 1 juniper networks proprietary and confidential 990219 rev. Support support downloads knowledge base case manager my juniper community browse by site. This services description document sdd describes juniper care services. Juniper j series juniper networks provides exceptional defense against approaching threat for enterprise routers. Juniper care next day provides 24x7 access to technical support tac, software release, online support, junos space service now and next business day hardware replacement. Data sheet 1 product overview the srx300 line of services gateways combines security, sdwan, routing, switching, and wan interfaces with nextgeneration firewall and advanced threat mitigation capabilities for costeffective, secure connectivity across.
J2320, j2350, j4350, and j6350 product description juniper networks j series routers are ideal for branch offices connected directly to a traditional private network, such as leased lines, frame relay, or mpls, or for branch. For more details, please see the advanced care data sheet. Core plus jtac access, software downloads, and returntofactory rma. What is the difference between juniper care svc and partner. Juniper care plus keeps the network at optimum readiness through high touch support service manager, proactive automation tools to help automate and simplify the. Hpe datacenter care service hpe contractual support services service description hewlett packard enterprise hpe datacenter care service is hpes most comprehensive support solution tailored to meet your specific data center support requirements. Juniper care service description document juniper networks. The juniper care services portfolio allows you to choose the support level thats right for you data sheet 1 service overview juniper care services provide rapid response from juniper networks technical service. Juniper jcare nextday ship support package nds price.
We help you meet the most aggressive service demands with operational support designed to ensure maximum network uptime and optimize the utility of your network assets. Juniper care combines traditional 24x7 remote technical support, hardware replacement. More than a simple breakfix service, j care essential services incorporates features that will enhance the performance of your network and your team. This helps ensure that your network is always at optimum readiness, able to evolve smoothly and effectively in response to the demands of your. Juniper jcare sameday services sd price datasheet this. As for the datasheet, unfortunately this document needs to be made ready, long before product is released, so often times it includes items that were supposed to be. This root rot is one of the most serious and difficulttocontrol fungal diseases that affects a wide range of plants in south carolina. Juniper care software advantage provides comprehensive maintenance support for your software applications.
Jseries services router datasheet j2320, j2350, j4350. Juniper technical services overview service overview in todays dynamic marketplace, organizations are under constant pressure to meet market. View and download juniper j2320 specifications online. Flexible services package the flexible services package allows you to bundle multiple services into a single order with a single price to better align with your networking requirements and business outcomes. Having a juniper care contract in place assures that the organization can take full advantage of all juniper care plus features and benefits. Sdce juniper care same day onsite for more details on the various service levels, refer to the juniper care services data sheet. Juniper care services provide rapid response from juniper. For further information on juniper training credits, please visit. For further details please refer to the juniper care services data sheet. If you have partner support on your device, the partner that purchased the support will work with juniper directly on your behalf for any technical and nontechnical issues. Juniper care services are available for purchase only i by certain qualified end users solely for their own end use and ii by juniper networks authorized resellers solely for resale to the end user identified by name and address in resellers purchase order. The modular and faultprotected junos delivers excellent elasticity and firmness in the j series. M series multiservice edge routers used juniper networks. Ithsc juniper care jcare technical and support services.
Juniper care same day provides 24x7 access to technical support tac, software release, online support, junos space service now and same day 4hr hardware replacement. It offers a wide choice of proactive and reactive service levels to cover requirements ranging from the. It is caused by a soilborne fungus, phytophthora cinnamomi, and the most common symptom is the slow decline of the plant. Juniper networks j care end user support agreement end user support agreement pass through 4 juniper networks proprietary and confidential rev. Choose from a set of prepackaged network optimization services delivered remotely by juniper engineers, aimed at providing network insights to maintain business agility, preempt network outages and keep the network running to its optimum. If you need to escalate a technical service request now, you may do so using the online sr management tool or by calling customer care. Data sheet 1 product overview the juniper networks ex2300 ethernet switch offers an economical, entrylevel, standalone solution for accesslayer deployments in branch and remote offices, as well as enterprise campus networks. Juniper aspect field mapping solutions is a mobile, state of the art mapping solution for field professionals. Juniper networks is an expert in achieving carrierclass network availability levels. View and download juniper care plus services datasheet online. Juniper networks j4350j6350 services routers data sheet. In the juniper care model previously referred to as jcare, technical support is. We have 1 juniper care plus manual available for free pdf download. Juniper care core support for cxmc200levz modem cap for verizon, for plugin to cx111 bridge, modem only, includes standard antenna.
The console port provides new filters and policies swiftly and with ease. Easily migrate to juniper advanced care or juniper premium care as your network grows and you require more features. Check juniper jcare nextday ship support package nds product detail and price trend at. In just checking now, the datasheet was corrected and tissu support was removed. Hardware end of life announcement mxfpc2, mxfpc3, dpcerq20gesfp, dpcexq4xgexfp, dpcer40getx, dpcexq40gesfp. A convenient credit that can be purchased and then redeemed within twelve months for qualified juniper services. J care essentials end user support agreement j care essential end user support agreement 1 juniper networks proprietary and confidential 990216 rev. The entitlement results displayed are always related to the serial numbers sns against which you have searched. Change the site selector to view articles within other sites or find articles related to another product category.
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